The School For Customer Support
Where do you go to learn more than just how to clear a queue?We started hosting Elevate events in 2012 to meet the immediate need for education and career development for customer support teams. Since then we’ve produced events in San Francisco (x4), New York, Chicago, London (x2) Portland, Philadelphia, and Palm Springs, CA. We’ve showcased over 250 speakers on stage from companies like Google, Facebook, Etsy, Medium, and Buzzfeed, as well as smaller software companies and universities.
Talks are curated to bring actionable takeaways for every attendee, no matter their job title.
Short & Sweet TALKS
All talks are 15 minutes or less, with special Q&A sessions afterwards via Slack.
We keep our events small so we can build a lasting community for outreach and networking.
We’re picky about who we choose to partner with, and make sure they all create useful tools for support teams.
Our Speakers Come From Amazing CompaniesWe’ve been privileged to host over 250 speakers at our events in the past 5 years. All of them come directly from the front lines in customer facing roles at companies big and small.
But Don’t Just Take Our Word For It.
Celina Zamora-Torres, Atlassian
Max Swagler, Interfolio
Colin Wilkinson, Etsy
Michael Labrecque-Jessen, Trello
Ben McCormack, FullStory
Odalis Salazar Mullins, Knack
Nora West, Guru
Alexandra Sofen, Etsy
Crystal Shrum, Daxko
Whitney Puidokas, Lose It!
Jake Bartlett, Atlassian StatusPage
Tell Your StoryOur speakers are all leaders in their field who have real experience on the front lines of customer support and customer experience. We focus on Peer-to-Peer learning so new voices can be heard, and we’re committed to featuring diversity on stage.Apply To Speak
The Curtis Hotel
Get In Touch!
Need info on future events? Looking to speak or sponsor? Let us know!