Elevate Support

A Two-Day Conference for Customer Support Pros

Elevate Podcast Episode 2: Ben McCormack

June 8, 2017 Podcast 0

This episode, we’re joined by Ben McCormack from FullStory! As support pros, are you *addicted* to the queue? Ben says you just might be.

The same way you can get addicted to other things, your brain responds to the queue and you get a dopamine hit for completing that queue, but this can lead you to focus on the wrong things.

Listen to hear Ben’s suggestions for breaking that addiction and how to re-focus your efforts in the right place!